Privacy Policy

Prime Threads (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Shopify-powered store.

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

* Web browser, IP address, time zone
* Cookies installed on your device
* Pages or products you view
* Websites or search terms that referred you

We refer to this as Device Information.

We collect this using technologies such as:

* Cookies
* Log files
* Web beacons, tags, and pixels (including Meta Pixel and Google Analytics, if applicable)

When you make a purchase or attempt to make a purchase, we collect:

* Name
* Billing and shipping address
* Payment information (processed securely via Shopify Payments, PayPal, or other providers)
* Email address
* Phone number
* Custom order details (including uploaded logos or artwork)

We refer to this as Order Information.

2. How We Use Your Personal Information

We use your information to:

* Fulfill orders (processing payments, shipping, confirmations)
* Communicate with you
* Screen orders for potential fraud or risk
* Provide customer support
* Improve and optimize our website
* Deliver marketing or advertising (if you opt in)

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business, including:

* Shopify – powers our online store
* Payment processors (Shopify Payments, PayPal, etc.)
* Shipping carriers (USPS, UPS, FedEx)
* Analytics providers such as **Google Analytics**

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

We do not sell your personal information.

4. Behavioral Advertising

We use your information to provide targeted advertisements or marketing communications we believe may interest you.

You can opt out of targeted advertising:

* Facebook Ads: [https://www.facebook.com/settings/?tab=ads](https://www.facebook.com/settings/?tab=ads)
* Google Ads: [https://www.google.com/settings/ads](https://www.google.com/settings/ads)

5. Cookies

We use cookies to enhance your browsing experience.

Examples include:

* Session cookies (store session info)
* Analytics cookies (track site usage)
* Marketing cookies (for ads and retargeting)

You can manage cookies through your browser settings.

6. Your Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have rights including:

* Access your personal data
* Request correction or deletion
* Request data portability
* Opt out of sale/sharing of data
* Limit use of sensitive personal data

To exercise your rights, contact us using the details below.

7. Do Not Track

We do not alter our data collection practices when we see a “Do Not Track” signal from your browser.

8. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

9. Data Transfers

Your information may be transferred outside of your country, including to Canada and the United States, in order to provide our services.

10. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.

12. Contact Us

For more information about our privacy practices or to exercise your rights, contact us:

Prime Threads
Email: info@primethreadsco.com
Location: Cincinnati, Ohio, USA