Terms of Service
These Terms of Service (“Terms”) govern your use of the Prime Threads website and services. By visiting our site or placing an order, you agree to be bound by these Terms.
1. Overview
This website is operated by Prime Threads. Throughout the site, the terms “we,” “us,” and “our” refer to Prime Threads.
By accessing our site and/or purchasing from us, you agree to comply with these Terms, including any additional policies referenced herein (such as our Privacy Policy and Refund Policy).
If you do not agree, you may not access the website or use our services.
2. Online Store Terms
You agree that:
* You are at least the age of majority in your state or have permission from a parent/guardian
* You will not use our products for any illegal or unauthorized purpose
* You will not violate any laws in your jurisdiction
Any breach may result in termination of your access to our services.
3. Products & Custom Orders
Prime Threads specializes in custom-made apparel and products.
* All items are produced based on the specifications you provide
* You are responsible for ensuring all details (sizes, colors, design, spelling, placement) are correct before submitting your order
* Slight variations in color, placement, or material may occur and are considered normal
All custom products are subject to our Refund & Return Policy.
4. Accuracy of Information
We strive to provide accurate descriptions, pricing, and availability.
However, we do not guarantee that:
* Product descriptions or images are 100% accurate
* Colors will appear exactly the same across all devices
We reserve the right to correct errors and update information at any time without prior notice.
5. Pricing & Payments
* All prices are listed in USD
* We reserve the right to change prices at any time
* Payment must be made in full before production begins
Orders will not be processed until payment is received.
6. Order Acceptance & Refusal
We reserve the right to:
* Refuse or cancel any order at our discretion
* Limit quantities purchased per customer
* Cancel orders suspected of fraud or unauthorized activity
If we cancel your order, you will be notified and refunded if applicable.
7. Intellectual Property & Customer Content
By submitting logos, artwork, or designs, you confirm that:
* You have the legal right to use and reproduce the content
* Your submission does not infringe on any copyrights, trademarks, or third-party rights
Prime Threads is not responsible for verifying ownership and may not be held liable for unauthorized use submitted by customers.
8. Production & Turnaround Times
* Production timelines are estimates and not guaranteed
* Delays may occur due to volume, supply issues, or unforeseen circumstances
We are not responsible for missed deadlines related to shipping delays or production factors outside our control.
9. Shipping & Delivery
We are not responsible for:
* Carrier delays (USPS, UPS, FedEx)
* Lost or stolen packages after shipment
* Incorrect shipping information provided at checkout
Risk of loss transfers to the customer once the order is handed to the carrier.
10. Limitation of Liability
To the fullest extent permitted by law:
Prime Threads shall not be liable for:
* Indirect, incidental, or consequential damages
* Loss of profits, revenue, or data
* Delays or failures caused by events beyond our control
Our total liability shall not exceed the amount paid for the product.
11. Indemnification
You agree to indemnify and hold harmless Prime Threads from any claims, damages, or expenses arising from:
* Your breach of these Terms
* Your violation of any law
* Your submission of infringing or unauthorized content
12. Governing Law
These Terms are governed by the laws of the State of Ohio, United States.
13. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.
14. Contact Information
For questions about these Terms, please contact us:
Prime Threads
Email: info@primethreadsco.com
Location: Cincinnati, Ohio, USA